A refund will be issued if the product itself is flawed, if the quality of the printing is poor, or if the final product is materially different from the product presented on the site.You must submit a claim within 15 days of the delivery date.If there’s an issue with your product, please submit a claim by emailing neeciesnecessities@yahoo.com. You’ll need your order number as well as the email address used to place the order.We will use this information to look into a replacement.Any unauthorized returns, or exchanges of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.Please note that customers are responsible for return shipping rates.